How can we help?

Review the answers below, then describe the issue precisely. LynoTV supports the application and account but cannot manage third-party servers or content.

Application

Installation, navigation, playback and TV guide behaviour.

Account and devices

Email sign-in, pairing, revocation and Premium entitlements.

Privacy

Account deletion and personal-data requests.

Before contacting support

Include device model, Android version, LynoTV version and reproducible steps.

Never send an IPTV password
Never send a playlist URL
Hide private data in screenshots

What we can investigate

We can check LynoTV behaviour, account entitlements and device pairing. Contact your source provider for unavailable channels or servers.

Frequently asked questions

Essential answers before using LynoTV.

I did not receive my sign-in link.

Check spam, wait a few minutes and request a new link. Use only the newest message.

My pairing code is rejected.

Codes expire quickly and work once. Generate a new code in the app.

A channel stopped working.

Test another item and verify source availability. LynoTV does not control third-party streams.

Send a support request

Describe the issue, your device and LynoTV version. Never send credentials for your source.